B&M Waste Services

B&M Waste Services selected Thinc to act as a trusted partner, on the basis that we understood their requirements and could bring immediate benefit to their business.


Through software functionality and integration, our goal was to provide a solution that would enhance processes and help amplify people’s performance at B&M Waste Services. Our first major project was the implementation of Sage 200 CRM. The new system has delivered a complete end-to-end solution that integrates seamlessly with their contract and weighbridge software; centralises data collection and reporting; enhances sales and service response; and creates efficiencies in customer billing and revenue collection.

We are now beginning phase 3 of B&M Waste Services’ development plan for CRM. In addition, due to the trusted nature of our partnership, we are being tasked to supply a more robust and integrated direct debit collection solution for their business – all within the Sage 200 environment.


  • Centralised data collection and reporting capability
  • Direct integration with existing 3rd party specialist \ industry specific solutions
  • Improved sales and service response (having all information to hand)
  • More efficient customer billing and revenue collection

Gary McKnight, Head of Sage at Thinc said: “Working with a company that has a clear plan and understands what it needs to do to achieve growth always helps when delivering an IT and ERP solution. From the outset, B&M have made their aspirations clear and have fully supported our recommendations as a trusted partner.”

Grahame Henderson, Finance Director at B&M Waste Services said: “Sage 200 was a slow burn project for us after our initial purchase from our incumbent provider. The Thinc team were great to work with, very experienced and supported us early on in the development of our solution even though they were not contracted to do so at the time.”


Speak to us today

Speak to us today

Interested in speaking to a member of our team about Sage 200cloud and how it can help your business, simply complete the form below and we'll be in touch.

Speak to us

"I have always found Thinc to be very supportive and honest in our dealings. If something can be done, its done! If it can’t be done we get told. Thinc have never over promised and under delivered which is exactly what we want from a partner."

Grahame Henderson, Finance Director at B&M Waste Services
Related content
alt text
alt textInsight

Bulldog Skincare - Case Study

After experiencing rapid growth Bulldog realised that a review of their business systems was a priority if their success was going to continue and be replicated in other countries.

View more
  • alt text

    Six reasons scale-ups choose Sage 200cloud

    Scale-ups need to move at lightning pace.

    Here's 6 reasons why many scale-ups choose Sage 200cloud, helping …

    InsightsInsights Read More
  • alt text

    Comparing Sage 200 Vs Sage 50

    Upgrading from Sage 50, Quickbooks or Zero? Learn how Sage 200Cloud can help your business grow.…

    InsightsInsights Read More


To access this content please submit your details using the form below

Join our mailing list

Book a consultation

We use cookies to ensure that we give you the best experience on our website. if you continue to use this site we will assume you are happy about it. ok