Nerak

Challenges

With information across multiple systems, inefficiencies were identified in the process of collecting relevant data relating to existing inventory, spare parts and servicing records. All of these factors combined were slowing the growth of the company. On top of this, without an integrated order management system, a large amount of time was being consumed reactively in identifying shortfalls in component requirements, often leading to last minute and urgent purchasing requirements.

The Solution

Following an in-depth discovery, it was determined that SAP Business One, as an end-to-end platform would be the best fit for Nerak.

Some of the biggest wins for Nerak include how quickly they’re now able to produce quotations for spare part requirements, as well as the time they save themselves using SAP’s MRP (Material Requirements Planning) wizard to identify potential shortfalls and automate their purchasing activity. Previously, Nerak would have to plan production runs on an order by order basis to match up to their component requirements, but with better planning, they can now consolidate multiple sales orders into a single production run to improve efficiency, reduce leadtimes and cost.

“We are now much more connected as a business. The solution has helped us be more methodical without being overly restricted. As an SME, this flexibility is important so that we’re able to remain agile for our customers.” Scott Amber – Director – Nerak

Implementation

There was uncertainty however, as this was Nerak’s first cloud-based ERP solution, and with the implementation coinciding with COVID lockdown rules, the entire project needed to be implemented remotely. This was very much a step into the unknown.

With any software project, there are a lot of decisions that need to be made. Whether they’re decisions on best practice, new processes, data migration, configuration or training, there’s a lot of things to consider as a business goes
through change. Nerak liked the approach that thinc* took, always taking the time to guide them through their available options so that they could make informed decisions about the project at every stage.

Despite being delivered completely remotely, the project
was a success, and with the added benefit of all training sessions being recorded, Nerak now have a set of internal training resources for existing team members as well as
new starters too.

Get In Touch

If you want to speak to one of our expert business advisory consultants on how we can help you too, please complete the below form: