Service excellence: our approach
We know that IT transformation or improvements can be a daunting proposition and we know that change can be disruptive for employees. That’s why we’ve built our reputation and a process around providing service excellence.
Our reputation has been hard fought. For over 30 years we’ve collaborated, kept our promises to clients, and our finger on the pulse of what’s coming next. The result is excellent relationships with over 450 clients, built on trust and mutual understanding
And throughout the last three decades, we’ve built and fine-tuned a suite of industry-leading processes to support this.
Our award-winning processes are comprehensive and robust, but also agile, flexible, and scalable. That means they can be tailored to fit around your precise needs and can be built upon when you’re ready.
First we listen. It’s our priority to learn who you are, how you work and the unique challenges you face.
Through this deep understanding we guide you to the right solution.
We manage every aspect of your transformation, from the installation of your new systems to training your people to ensure you get the best results.
We come together as a specialist team to create tailored solutions built to your precise needs.
We continue to work hand-in-hand with you, supporting you as you grow and helping your business maximise its potential.
We will only ever recommend what is best for your business. Speak to us to see how we can help your business reach its full potential.
Sage Platinum Reseller and Winner of the 2019 Sage Partner of the year for Service ExcellenceDiscover More
A leading global provider of business systems, Thinc are proud partners of SAPDiscover More
Over the last few years, Microsoft has consistently transformed the way that people live, work, play, and connect through great technology.Discover More
Information security solutions that protect our customers from IT threats and allow enterprises to manage riskDiscover More
As a silver SonicWall partner, our consultants have demonstrated a deep understanding of the vulnerability and threats SME businesses faceDiscover More
"Thinc were able to quickly understand our challenges and develop a solution to enable us to make the changes needed to support our growth plans. I look forward to many more years working together as our company develops further."Terry Page, IT Manager Forkway Group