SAP CRM (Customer Relationship Management) is fully embedded into SAP Business One. This allows you to capture details on all activities relating to customers, suppliers, and opportunities from day one. It’s a core part of SAP Business One, so there’s no need for additional software add-ons to start seeing the benefits that SAP CRM delivers.
Keep a log of all service-related activities, support tickets, FAQs, and equipment warranty tracking.
Sales and marketing campaigns
Integrate with marketing platforms to aid your sales team, with knowledge on engagement within marketing campaigns.
Use sales and service apps to give your people all the information they need when they’re on the road.
Sales opportunity tracking
View sales pipelines for all your team, giving you a true picture of expected sales.
- Sales pipeline management
- Outlook integration
- Reporting and analytics
- Customer service management
We believe that technology empowers people—having a fully integrated CRM platform to improve collaboration is one way of doing just that. Our team of experts will work with you to understand your business goals; to discover what you want to get from your CRM; and then work closely with you to ensure that you’re getting the results you want.