IT support and maintenance

Thinc provides a comprehensive range of award-winning support services—whether to complement your existing IT department, or to function as your IT department.

Our services can be delivered on-site or remotely from our two delivery centres. Using cutting-edge technology, we’re able to monitor the performance and health of your critical systems 24 hours a day.

Our experienced and certified support team proactively respond to automatically generated alerts, preventing issues before they have chance to cause downtime. We are also available during business hours to help your employees with technical and system issues.

Our offering

  • Proactive maintenance

    Proactive maintenance to manage and resolve issues before they affect your teams.

  • Remote system monitoring

    Remote system monitoring to check the health of systems 24/7, allowing us to act before your team is impacted.

  • System roadmaps

    Technology and system roadmaps to ensure technology continues to support your business as it evolves.

  • On-site support

    On-site support when required to ensure your business can keep running.

Why Thinc

Our services are designed to ensure that technology amplifies the performance of your people.

Our certified teams of experts have won service excellence awards, thanks to the knowledge and care we offer to our clients.

We know each business is unique. Our consultative and best-of-breed approach to technology lets us tailor a support solution that gets your business working better.

We’ll work with you to develop a plan for stable IT, and a path to remain current and informed.

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