Thinc provides a comprehensive range of award-winning support services—whether to complement your existing IT department, or to function as your IT department.
Our services can be delivered on-site or remotely from our two delivery centres. Using cutting-edge technology, we’re able to monitor the performance and health of your critical systems 24 hours a day.
Our experienced and certified support team proactively respond to automatically generated alerts, preventing issues before they have chance to cause downtime. The Thinc support team are also available during business hours to help your employees with technical and system issues.
With offices in Hertfordshire and Manchester, Thinc can also perform periodic scheduled on-site preventative maintenance of your critical equipment—ensuring your IT systems keep functioning.
Proactive maintenance to manage and resolve issues before they affect your teams
Remote system monitoring to check the health of systems 24/7, allowing us to act before your team is impacted
Technology and system roadmaps to ensure technology continues to support your business as it evolves
On-site support when required
Our services are designed to ensure that technology amplifies the performance of your people.
Our certified teams of experts have won service excellence awards, thanks to the knowledge and care we offer to our clients.
We know each business is unique. Our consultative and best-of-breed approach to technology lets us tailor a support solution that gets your business working better.
We’ll work with you to develop a plan for stable IT, and a path to remain current and informed.