Service Desk – IT Service Desk Outsourcing

Whether you’re looking at IT service desk outsourcing for every element of your IT Service Desk, or just some parts of it, we have the tools and skills to integrate seamlessly into your organisation.

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Key Features

Accredited consultants to help you, from your very first call.
Ticket tracking software included.
Email and telephone-based support.
Proactive monitoring of systems to identify faults, enabling us to take action before users are impacted.
Flexible support packages available.

Why choose Thinc for IT help desk services?

We know that technical issues can grind your business to a halt in a matter of hours. That’s why we’ve built IT desk services support that removes the hassle and amplifies performance.

The Thinc IT Service Desk is run by a highly experienced business service desk team of accredited consultants split across 3 UK sites, supporting over 400 clients.

We have expert Service Pods that specialise in different technologies, ensuring that you speak with the right person, first time. And our teams are equipped with the tools to efficiently get you back online remotely, reducing downtime.

Our service is continually improving too, thanks to diligent recording and analysis of all fault trends, in order to refine your experience.

Speak to us today

Interested in speaking to a member of our team, simply complete the form below and we'll be in touch.