If your current SAP B1 provider just isn’t up to scratch, there’s no need to put up with poor service.
When you’ve got SAP B1 at the heart of your business, you need a partner that’s always there for you and gives you all the support you need to get the most out of your new system.
Unfortunately, this isn’t always the case.
Many SAP B1 users feel as though they’re not getting the support they need. Big companies often focus much more on growth and getting new names in than supporting their existing customers. And when these businesses get too big, it can quickly start to feel like you’ve been left behind and forgotten about.
Or maybe your business is the one that’s rapidly expanding and you feel like you’re outgrowing the capabilities of your existing partner. These smaller SAP partners often simply aren’t equipped to deal with the complex and evolving needs of many growing businesses.
At Thinc, we like to do things a bit differently – and we’ll always put you at the centre of any solution.
As an award-winning SAP partner, we’ve been recognised for our commitment to great customer service.
That means we know exactly what we’re doing and no matter how unique your business’ challenges are, we’ll be able to come up with a solution.
We don’t just do quick, one-off fixes or get you set up and then forget about you. Instead, we pride ourselves on building long-lasting relationships with our customers. That’s why they stay with us throughout their business journey.
Unlike other SAP partners, we make sure that every consultant is fully SAP accredited – so whoever picks up the phone is in the best possible position to answer your query there and then.
When you’ve been using your current system for years, it’s easy to overlook how inefficient things may be – whether that’s down to poor implementation or a lack of support causing issues to compound over time. We’ll give you a completely impartial review from a lead consultant, to discover how to make your current SAP setup more efficient.
With Thinc, we won’t keep switching you non-stop between different people. You’ll get one dedicated point of contact for everything you need – because we care about building real relationships rather than just giving you quick fixes.
Switching your SAP partner can feel like a daunting prospect. But it doesn’t need to be difficult – we work to make the switch as easy as possible and minimise any disruption to your business. We’ve completed many partner transfers in under a month.
To help you get the most out of your SAP system, we give you access to as much support as you need included in your contract, with no extra costs. You can also test out the phone support line before you sign anything to experience our service quality for yourself.
Our top SAP consultant has over 10 years of experience working with businesses like yours – and we’ll put you in contact with him straight away.
We’ll take a deep dive into your existing SAP setup and figure out exactly what the issues are and what needs to be done to improve things. And this is all with no fee and no obligation to go forward with anything if you’re not completely satisfied.
Once we’ve worked together to figure out exactly what your business needs, we’ll send you over our detailed price breakdown. And there are no extra hidden fees – the price you see is the price you’ll pay.
We’re really proud of the service we offer, but we don’t just want you to take our word for it. That’s why we give you the chance to have a chat with one of our existing customers so you can hear first-hand exactly what makes us special.
Get in touch
Get in touch with one of our expert consultants to discover how Thinc can help you get the most out of SAP Business One.
Copyright © 2024 Thinc Registered in England & Wales: 04332326. All Rights Reserved.
Enter your details into the contact form below, and one of our experts will be in touch to arrange a time to speak.
If you’re an existing customer looking for support, please e-mail servicedesk@wearethinc.com, or visit our support page where you can download our remote support apps.
